Support
Contact
Questions, problems or ideas? Email krushupsc@gmail.com. Please include your phone model, Android version and the app version (Settings → About → App version).
How to play
Start on 1 and draw one path, moving up, down, left or right. Pass the numbers in order, fill every square, and end on the last number. You can open How to play again from Settings → Help.
Troubleshooting
I bought Remove ads but still see ads
- Open Settings → Ads and purchases and tap Restore purchase.
- Make sure you are signed in to Google Play with the account you used to buy.
- If the payment shows as pending, ads stop as soon as Google Play confirms it.
No video for an extra hint
Videos need an internet connection and are not always available. When none can be shown, the game gives one extra hint for that puzzle for free.
My progress is missing on a new phone
Progress is stored only on your phone. Android can restore it if device backup to your Google account was turned on for the old phone. There is no Sequex account or cloud sync.
The app does not open or behaves oddly
- Update Sequex from Google Play and restart your phone.
- As a last resort, clearing the app's storage resets it, but this deletes your progress and settings on that phone. A Remove ads purchase can be restored afterwards.
Change your ad privacy choices
Where privacy rules require it, Settings shows Privacy options. You can also reset or delete your advertising ID in your phone's Android settings. See the Privacy Policy.
Links
- Sequex on Google Play (coming soon)
- Privacy Policy